Mobikwik promotes Mohit Narain as Chief Operating Officer.

MobiKwik, a dynamic fintech startup, recently unveiled strategic advancements within its leadership team, marking a significant step forward in digital payments in India. The elevation of Mohit Narain to the esteemed position of Chief Operating Officer (COO) for Consumer Payments signals a profound commitment to operational excellence and innovation within the company.
Narain, a seasoned professional with over five years of dedicated service at MobiKwik, previously excelled as an Operational Excellence Coach. Now entrusted with COO – Consumer Payments responsibilities, Narain brings a wealth of experience to the forefront. His mandate encompasses the oversight of operational efficiencies spanning various payment services, including but not limited to Unified Payments Interface (UPI), MobiKwik Wallet, Offline QR, and cutting-edge devices like Soundbox and POS terminals. Narain is poised to drive organizational growth in this pivotal role by implementing streamlined processes, resource optimization, and cost-efficiency measures.
Complementing Narain’s appointment is the addition of Harvinder Singh Chadha, a distinguished figure in the banking and fintech sectors with an extensive track record spanning over two decades. Having held key positions at esteemed institutions such as Standard Chartered Bank, YES Bank, and HSBC, Chadha brings a wealth of expertise to his new role as Vice President at Zaak ePayment Services Private Limited (Zaakpay), a subsidiary of MobiKwik. Chadha’s strategic vision is centred on spearheading the payment gateway business at Zaakpay, with a primary focus on driving online merchant acquisition across both small and medium businesses (SMBs) and enterprises.
His mandate extends to forging strategic partnerships within the banking landscape and assembling high-performing teams to facilitate scalable and sustainable growth within the organization. Under Chadha’s leadership, Zaakpay has achieved a significant regulatory milestone by securing in-principle approval from the Reserve Bank of India (RBI) to operate as a payment aggregator. This regulatory authorization underscores MobiKwik’s unwavering commitment to compliance and innovation, paving the way for Zaakpay to onboard new merchants seamlessly onto its platform for the efficient processing of online payments.
In conclusion, the strategic appointments of Mohit Narain and Harvinder Singh Chadha represent a significant leap forward for MobiKwik and its subsidiary Zaakpay in the ever-evolving landscape of digital payments in India. With a strong focus on operational excellence, innovation, and regulatory compliance, these developments position the company for sustained growth and success in the dynamic fintech ecosystem.